Back Office

QCIC has a bilingual and bicultural team that can fully support the outsourcing of all back-office tasks. From general clerical and administrative tasks to data input and management, we can work with or create operational manuals for processing operational requirements. Our team can be present at your regular management meetings and assist with communications with key decision-makers to bridge language barriers, saving time and cost and thus enhancing operational efficiency.

Besides our BPO services listed on our website, we undertake inventory management or order processing activities, liaise with Japanese government offices, document archiving and retrieval, and a host of other related services.

Please feel free to contact us on how we can support your administrative requirements in Japan.

Inventory management

QCIC undertakes inventory management or order processing activities for foreign companies entering Japan. Whilst we do not offer physical inventory management services, we can introduce you to transport, logistics, customs clearing agents and warehousing companies that are well qualified to take on the physical aspects of logistics management.  Our team is able to integrate your business flow and ensure the paperwork accompanying inventory processing is accurately recorded.

For companies with multiple storage and distribution facilities, our team can visit your offices for onsite processing. Whilst we have experience with many of the large vendor systems, we are happy to work using bespoke systems in either English or in Japanese.

The team is experienced in auditing logistics business processes and ensuring the systems in place in Japan conform to global standards. Outsourcing these functions to us enables you to focus on managing the sales and marketing processes.

Document archiving and retrieval

In Japan all documents and records relating to tax filing must be kept for ten years. At QCIC Consulting, we understand our clients’ need for secure document storage and retrieval especially given the confidential nature of these records. We tailor our services to individual client requirements and ensure that these documents are readily available upon demand.

We are happy to turn these records into digital records for electronic delivery as required ensuring easy retrieval and ensuring your office requirements don’t include storage rooms in prime locations. We are happy to work with any company, big or small, requiring storage and archiving of important company related files and records.

Liaison with Japanese government offices

QCIC’s team of administrators are well equipped to work with you and your team to communicate with government offices for filings or retrieval of official documents. In case of updating or retrieval of business certificate, our team can obtain updated copies as required on our clients’ behalf.

When applying for licenses, our team and our partners are happy to be in attendance when submitting documents for consideration or when having a meeting.

Our team with our partners is happy to visit the tax office to answer questions relating to tax filing matters or be present during tax audit.

When visiting the pension and health offices, one of our HR specialists would go together with the client to ensure service is accurate and prompt. Regardless of the office or the reason, we are happy to accompany our clients to government offices and make sure engagements are smooth and fruitful as possible.

Let’s Talk!